Privacy Policy – British Shorthair Kittens

Effective Date: July 2, 2026
Website: https://british-shorthairkittens.com
Business Name: Royal Markys Cattery
Operating Name: Royal Markys British Shorthair Cattery
Location: Surrey, BC
Contact: https://british-shorthairkittens.com/contact/

1. Introduction

Royal Markys British Shorthair Cattery (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit https://british-shorthairkittens.com, submit a kitten application, join a waiting list, reserve a kitten, contact us, or otherwise communicate with us.

By using our website or submitting information through our forms, you agree to the collection and use of your personal information as described in this Privacy Policy.

2. Personal Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Contact Form Information

When you use our contact form, we may collect:

First name
Last name
Phone number
Email address
Subject
Message content

Kitten Application, Waiting List, or Reservation Information

When you submit a kitten application, waiting list request, or reservation request, we may collect:

Application type, such as waiting list or reservation
Selected female parent cat or litter preference
Full name
Email address
Phone number, if provided
Location, including city and country
Whether you have owned a cat before
Whether you are interested in a pet companion or breeding rights
Information about your current pets
Preferred kitten gender
Information about the home where the kitten will live
What you are looking for in a future kitten
Whether you are prepared for a waiting period
Additional information you choose to provide

Technical and Website Information

When you visit our website, we may automatically collect limited technical information, such as:

IP address
Browser type
Device type
Pages visited
Date and time of visit
Referring website
Cookie or similar tracking information
Security, spam-prevention, and website log information

3. How We Use Personal Information

We collect and use personal information for the following purposes:

To respond to your questions or messages
To review kitten applications, waiting list requests, and reservation requests
To assess whether a kitten placement may be suitable
To communicate with you about available kittens, expected litters, deposits, pickup, aftercare, and related arrangements
To manage approval, reservation, deposit, and pickup tracking
To maintain records in our website or WordPress back office
To prevent spam, fraud, abuse, or unauthorized access to the website
To improve our website, forms, content, and customer experience
To send updates or kitten news only where permitted by law and with appropriate consent
To comply with legal, accounting, tax, regulatory, or dispute-resolution obligations

We do not sell your personal information.

4. Consent

By submitting a contact form, kitten application, waiting list request, reservation request, or other information through our website, you consent to our collection, use, and storage of that information for the purposes described in this Privacy Policy.

Some information is required so we can respond to your request or evaluate an application. Other information may be optional. If you choose not to provide required information, we may not be able to process your request.

You may withdraw your consent at any time, subject to legal or contractual restrictions. To withdraw consent, contact us at [Insert privacy contact email]. Withdrawal of consent may affect our ability to continue communicating with you, process your application, or maintain a reservation.

5. Email Communications and Marketing

We may send you transactional or relationship-based emails related to your inquiry, application, reservation, deposit, pickup, or aftercare.

We will only send promotional emails, kitten news, or marketing updates where permitted by law and where we have the required consent. Each commercial electronic message will identify us and include a way to unsubscribe, where required.

You may unsubscribe from marketing messages at any time by following the unsubscribe instructions in the email or contacting us at [Insert contact email].

6. Disclosure of Personal Information

We may share personal information only as reasonably necessary for the purposes described in this Privacy Policy, including with:

Website hosting providers
WordPress, form, email, security, backup, or database service providers
Payment processors, if deposits or payments are processed online
Professional advisors, such as accountants, legal advisors, or insurance providers
Veterinary, transportation, or kitten-care service providers, where necessary and appropriate
Law enforcement, regulators, courts, or other parties where required or permitted by law
Successors or purchasers in connection with a business transfer, merger, sale, or restructuring

Service providers are expected to use personal information only for the services they provide to us and to protect it using reasonable safeguards.

7. Payments and Deposits

If deposits or payments are accepted, payment information may be processed by a third-party payment provider. We do not intend to collect or store full credit card numbers through our website forms unless clearly stated at the time of collection.

Payment, deposit, and refund terms may be set out separately in a kitten purchase agreement, reservation agreement, invoice, or written communication.

8. Storage and Retention

Information submitted through the website may be stored in WordPress, website databases, email systems, backups, and related administrative systems.

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Respond to inquiries
Process applications and reservations
Maintain business and adoption records
Comply with legal, tax, accounting, and dispute-resolution obligations
Protect against fraud, abuse, or security incidents

When personal information is no longer required, we will delete, anonymize, or securely dispose of it where reasonably possible.

9. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, copying, use, loss, theft, or modification.

However, no website, email system, database, or internet transmission is completely secure. You should avoid submitting highly sensitive information through website forms unless it is specifically requested and necessary.

10. International Storage or Processing

Some of our service providers may store or process information outside your province, territory, state, or country. When personal information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction, including lawful access requests by courts, law enforcement, or government authorities.

11. Cookies and Similar Technologies

Our website may use cookies or similar technologies to support website functionality, security, analytics, spam prevention, and user experience.

You can adjust your browser settings to refuse or delete cookies. Some website features may not work properly if cookies are disabled.

12. Third-Party Links

Our website may contain links to third-party websites, organizations, registries, social media platforms, payment providers, or other external services. We are not responsible for the privacy practices, content, or security of third-party websites. You should review their privacy policies before providing personal information to them.

13. Children’s Privacy

Our website is intended for adults or individuals using the website with parental or guardian involvement. We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided personal information to us without proper consent, please contact us so we can review and delete the information where appropriate.

14. Access, Correction, and Privacy Requests

You may contact us to request access to personal information we hold about you, to request a correction, or to ask questions about how we handle personal information.

Please contact:

Privacy Contact: https://british-shorthairkittens.com/contact/

We may need to verify your identity before responding to privacy-related requests.

15. Complaints

If you have a privacy concern, please contact us first so we can try to resolve it.

Depending on where you live and where our business operates, you may also have the right to contact a privacy regulator, such as the Office of the Privacy Commissioner of Canada or your provincial privacy commissioner.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.